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Products

Can I move multiple products to another product cluster at once?

We understand that you may need to move multiple products that are not in the same cluster, which is not possible through our CloudBilling interface. You can easily achieve this by making an API request using the SaveProductCategory call to move these products to a different parent cluster. This will involve updating the product with the SKUs of the corresponding products, and we can assist you with this process. Please let us know if you need any help!

What is the difference between a product reference and an SKU?

At CloudBilling, we use a product reference as a unique code that serves as a key in our database. It’s important to note that every product must have a reference. On the other hand, while the SKU is also unique, it’s not mandatory to add it to every product. However, you can add multiple SKUs to the same product if needed.

Both the reference and SKUs are crucial for mapping purchases to the correct product. If your purchases come with a different product reference, you can easily add this name to the product you need it mapped to as an extra SKU. This will ensure that the purchases are correctly mapped.

If you have any further questions or need more information, please don’t hesitate to contact us through our customer portal or by sending an email to support@cloudbilling.nl.

Can multiple products have the same SKU?

In CloudBilling, the SKU is a unique identifier that is specific to each product and cannot be reused for multiple products. This means that every product must have its own unique SKU. We use the SKU as a reference to accurately map purchases to the corresponding product. This helps to ensure that the correct product is being billed for each purchase. If you have any further questions or need more information, please don’t hesitate to reach out to us.


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